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On the 26th and 27th of April, we will be upgrading our services to enhance your experience. During this time, the following services will be temporarily unavailable: eServe, eSettlement, eQuery, and eBroker. Normal operations will resume on Monday, 28th April.

Register for the AXA Extranet

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Can't login to the Extranet?

If you know your Username, but have forgotten your password, you can use the password reset option. Enter your Username details (note, this is not your email address) and click 'Forgotten your password' on the log on page.

If you've forgotten your Username, you can click 'Forgotten your User ID'. Enter your email address and if our records match, your Username will be emailed to you.

If you're still experiencing problems accessing the system, please call our Agency team 01253 683122.